Fanny
- Total activity 629
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 598
Articles
Recent activity by Fanny-
What are the return conditions ?
All returned items must be presented in their original, unworn condition, with the paper label attached, within 30 days. Shoes must be in perfect condition, have been tried on only, and returned in...
-
Where can I find my invoice?
You can find your invoice in your ba&sh account, under "my orders".
-
Can I pay with an E-gift card?
You can pay with an e-gift card on the website and in stores. The number of your gift card must be entered at the time of payment. A gift card bought online can be used in store and vice versa. Gif...
-
Can I cancel or modify my order?
We can't modify or cancel an order. Returns are possible within 30 days and you always have the option to refuse the package with the carrier.
-
How long does it take to prepare my order?
We prepare orders within 24 to 48 hours, on working days. This time may be extended to 8 working days for our commercial operations.
-
Has my order been processed?
Your order has been processed when it shows up as "in process" on your ba&sh account. When you place your order, you will also receive a confirmation e-mail with your order number, so please check ...
-
Do you sell my personal data to third party providers?
It is illegal to sell personal customer data without your consent. ba&sh has therefore been committed from the beginning not to sell any customer data to other companies.
-
What are my rights?
You can request access, correction or deletion of your information at any time. If you no longer wish to receive our newsletter, you can unsubscribe by contacting our Customer Care at help@ba-sh.com.
-
What is the GDPR?
The GDPR, or General Data Protection Regulation, is the new European reference text on personal data protection. It strengthens and unifies data protection for individuals within the European Union...
-
How can I find out if an item is avaliable in store?
To find out if a item is available in-store, you can check directly on the product page online and click on “see in-store availability”. Simply click on the size and color of your choice, then ente...