Fanny
- Total activity 629
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 598
Activity overview
Latest activity by Fanny-
Fanny created an article,
What are the return conditions ?
All returned items must be presented in their original, unworn condition, with the paper label attached, within 30 days. Shoes must be in perfect condition, have been tried on only, and returned in...
-
Fanny created an article,
Can I return my last two orders in a single parcel?
We do not recommend this. The chances of errors during the processing of your return parcel will be multiplied, and the return postage costs will still be counted twice if you wish to be reimbursed...
-
Fanny created an article,
Can I exchange an item purchased online?
It is not possible to exchange an item purchased via an online order.
-
Fanny created an article,
How do I request a return?
Log in to your ba&sh customer account and select “My orders and returns”. Select the items you wish to return. Return's fees are at your own charge. Please note that items that have been worn and/o...
-
Fanny created an article,
My package has been returned to the sender, what should I do?
In the case that your parcel has been returned to sender, your order will be automatically refunded. A reshipment is not possible.
-
Fanny created an article,
How do I track the delivery of my order?
Once your order has been dispatched, you will receive an e-mail with a link to track your package. The tracking will also be available on your ba&sh account, under "my orders".
-
Fanny created an article,
Can I change the delivery method?
You cannot change the delivery method once the order has been validated
-
Fanny created an article,
Can I modify my delivery address?
Unfortunately, it is not possible to change the delivery address. You will be reminded of this address 3 times before confirming your order. Please check this carefully, as once the order has been ...
-
Fanny created an article,
What are the delivery times?
Once your order has been validated, please allow 48 to 72 hours for your package to be dispatched. This preparation time may vary according to sales activity, and may increase to 1 week during our ...
-
Fanny created an article,
Where can I find my invoice?
You can find your invoice in your ba&sh account, under "my orders".