Fanny
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Recent activity by Fanny-
I received a store credit. What are the terms and conditions for using it?
Store credit earned in Belgium is valid for 6 months at ba&sh stores in the country where it was earned (excluding department store counters). Store credit is divisible and can be used across all c...
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How much will it cost me to return my item?
The return shipping cost is €8.However, if you return an item, we will also refund the initial shipping cost (€6.90).
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I paid with a gift card and a credit card: how will I be refunded?
We always refund the gift card first. If the amount to be refunded exceeds the amount on your gift card, then yes, the difference will be credited to the other payment method used (PayPal, credit c...
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How can I check the balance on my gift card?
You can check the available balance directly on the ba&sh website: simply click on Ready-to-wear, then E-gift card!Enter your gift card codes in the black box to see the remaining balance.Please no...
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Where can I use my gift card?
Gift cards and e-gift cards are omnichannel. You have one year from the date of purchase to use them in one or more transactions at a ba&sh store or on the ba-sh.com website.
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How long is a gift card valid for?
Our gift cards and e-gift cards are valid for one year from the date of issue. It is non-refundable.
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ba&sh is B Corp certified, what does that mean?
B Corp™ certification is based on an assessment of a company's overall impact in five key areas: governance, the environment, employees, customers and community. This assessment is conducted using ...
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I bought in store: can I get my money back ?
Returns are possible within 15 days in the form of a credit note or a one-off exchange in the country of purchase. For discounted items, only a one-time exchange will be possible.We do not issue re...
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Where can I find my invoice?
You can find your invoice in your ba&sh account, under "my orders".
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Can I pay with an E-gift card?
You can pay with an e-gift card on the site and in store. Please enter your gift card number in the "gift card" box on the payment page. Gift cards purchased in boutiques can be used in boutiques a...