Fanny

  • Total activity 636
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 598

Activity overview

Latest activity by Fanny
  • Fanny created an article,

    I received a store credit. What are the terms and conditions for using it?

    Store credit earned in Belgium is valid for 6 months at ba&sh stores in the country where it was earned (excluding department store counters). Store credit is divisible and can be used across all c...

  • Fanny created an article,

    How much will it cost me to return my item?

    The return shipping cost is €8.However, if you return an item, we will also refund the initial shipping cost (€6.90).

  • Fanny created an article,

    I paid with a gift card and a credit card: how will I be refunded?

    We always refund the gift card first. If the amount to be refunded exceeds the amount on your gift card, then yes, the difference will be credited to the other payment method used (PayPal, credit c...

  • Fanny created an article,

    How can I check the balance on my gift card?

    You can check the available balance directly on the ba&sh website: simply click on Ready-to-wear, then E-gift card!Enter your gift card codes in the black box to see the remaining balance.Please no...

  • Fanny created an article,

    Where can I use my gift card?

    Gift cards and e-gift cards are omnichannel. You have one year from the date of purchase to use them in one or more transactions at a ba&sh store or on the ba-sh.com website.

  • Fanny created an article,

    How long is a gift card valid for?

    Our gift cards and e-gift cards are valid for one year from the date of issue. It is non-refundable. 

  • Fanny created an article,

    ba&sh is B Corp certified, what does that mean?

    B Corp™ certification is based on an assessment of a company's overall impact in five key areas: governance, the environment, employees, customers and community. This assessment is conducted using ...

  • Fanny created an article,

    I bought in store: can I get my money back ?

    Returns are possible within 15 days in the form of a credit note or a one-off exchange in the country of purchase. For discounted items, only a one-time exchange will be possible.We do not issue re...

  • Fanny created an article,

    My package has been returned to the sender, what should I do?

    In the case that your parcel has been returned to sender, your order will be automatically refunded. A reshipment is not possible.

  • Fanny created an article,

    How do I track the delivery of my order?

    Once your order has been dispatched, you will receive an e-mail with a link to track your package. The tracking will also be available on your ba&sh account, under "my orders".